Non-Verbal Communications Skills
Words are important, but they are only part of the communication puzzle. We communicate a lot – intentionally and unintentionally – with facial expressions, eye contact and body language. An important part of non-verbal communication is recognizing that these things often tell people just as much – or more – than the words someone is saying.
Recognizing key non-verbal cues in ourselves and others is a great first step to making sure that we communicate effectively with others both in and outside the workplace.
Click the icon to the left to download the Facilitator Guide. It contains full instructions on how to facilitate this module. It also outlines the supplies you need and provides an estimate of the time it may take to deliver.
Click the icon on the left to download the Learner Playbook. It provides instructions, activities, and fill-in-the-blank exercises to accompany the lessons of this module.
Click the icon on the left to download the PowerPoint presentation and full script used with this module.
Click the icon to the left to download the instructions for the game embedded in this module. Be sure to play-test the game before you run your session!
Click the icon on the left to download a support document for this module.
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