Verbal Communication

Verbal Communication

Communication skills are considered among the most important soft skills. They don’t refer just to a person’s ability to effectively get their point across to others, but also their ability to listen to and effectively interpret what other people are trying to communicate. 


The tone of voice we use, our choice of words, how loudly or softly we speak all make up the package of verbal communication. They are combined with things like body language and facial expression (non-verbal communication) whenever we communicate with others in-person.

Click the icon to the left to download the Facilitator Guide. It contains full instructions on how to facilitate this module. It also outlines the supplies you need and provides an estimate of the time it may take to deliver.

Click the icon on the left to download the Learner Playbook. It provides instructions, activities, and fill-in-the-blank exercises to accompany the lessons of this module.

Click the icon on the left to download the PowerPoint presentation and full script used with this module.

Click the icon to the left to download the instructions for the game embedded in this module. Be sure to play-test the game before you run your session!

Click the icon on the left to download a support document required to play the game embedded in this module.

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